An Honest Review - Manager Safelite AutoGlass Employee Review

2.0
5 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The only pro here was the pay

Cons

Terrible work life balance. Some Managers begin their day at 5am, Stores open at 8am FYI. The company cares about money being made vs over working technicians. When an email comes out that they dont care about quality, they want to outrun it by doing more units per day. They throw away their "tenure" standards and over book both in shop and mobile technicians. They response is "so we can get a bonus this year." The company is privately owned and with most of their windshields on average costing between $50-100 while charging customers thousands of dollars. Overall the company has many tenured associated, most in double digits, the company likes to brainwash people with false promises. Too many instances of the company acknowledging their issues but choosing NOT to do anything about it was about the final straw I could take. A lot of the failures were due to low staffing on the warehouse, that caused bad quality parts shipped to stores, which caused a bad customer experience. The CEO was concerned more about how she looked to the public and I mean literal look. Caked make up for press consistently with her terrible videos sent every week. Efficiency at this company is terrible. Overall, the pay is great but not worth the headaches from every department from part sourcing to the warehouse to upper management.

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Safelite AutoGlass Response
7mo
We regret to hear about your negative experience and take your feedback very seriously. Our goal is to create a supportive and fair work environment for all employees, and we're sorry that you felt otherwise. We would appreciate the opportunity to discuss this further. Please reach out to PeopleDirect@Safelite.com with a detailed statement so we can address your concerns.

Explore other reviews about Safelite AutoGlass

5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Making bank bro. Driving Range Rovers

Cons

There are none. Best place ever

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Safelite AutoGlass Response
3d
Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home Training throughout

Cons

Micromanagement If we get pulled into a meeting it usually comes with some sort of write up, even if doing well and good KPI , they consistently will find a reason for issues with performance. Feeling stuck, if you have even 1 negative performance review you cannot move to full time or request a role change within the company.

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