Pros
Immediate Co-workers are great to collaborate with. The purpose and reason for working is great (helping teachers connect with students). Great work life balance. Good amount of diversity.
Cons
Software product does not have a long term vision or goal, often chasing competitors rather than finding their niche. Product often creates features that aren't addressing real user problems - they are designing based on competitors or perceived added value. The last year was in flux in terms of team structure and processes which slowed down development. Management wants input on many software features and will listen to external teams (eg: sales, customer support) over the product team. No clear path to promotions. No raises or bonuses based on performance. Random bonuses based on company performance and raises for cost of living IF the company performed well, these were never guaranteed.