7mo
Hello - Thank you for sharing your review and experience at SEO Locale. While I am extremely shocked to read this, we take these very seriously and will be reviewing our internal operations.
To clear up any misconceptions:
- Ownership does not strictly hire young individuals. The best candidates are brought in for interviews and then hired based on their experiences, knowledge, and drive to work hard & learn.
- Ownership does not condone berating, intimidation, or public humiliation of any kind. No such behavior has been reported to HR, ever.
- It is true emails are sometimes sent at night. Unfortunately in this business websites have emergencies and there's no telling when an emergency may happen. We pride ourselves on being the SEO team clients can rely on to fix there website as soon as possible to limit and potential revenue losses.
- Questions are always highly encouraged. You don't know what you don't know, and the best way to find out is asking questions. The owners have an open door policy (literally, it's always open) to support that effort.
- Client turnover is normal in any industry, although it is typically very high in this industry. However, SEO Locale proudly retains clients for an average of 14 months, more than double the industry standard.
- SEO Locale has a real HR team. They have retained a 3rd party team, and we're always here to assist their employees.
Thank you,
HR