I’d give no stars if I could - Sales Associate/Key Holder Rituals Employee Review

1.0
30 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Discount was great and specific people were amazing.

Cons

Corporate is a mess there is no structure. Worked for over 9 hours alone in a store at times with only 30 minute breaks. They expected so much for such little pay. While corporate was home arranging their drawers we were in stores being harassed by customers and nothing would be done about it. As someone who worked here for well over a year before the pandemic I expected things to change but not as much as they did after. You really have no support and it shows when walking into the stores.

Explore other reviews about Rituals

5.0
19 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Sales communication skills and great customer service experience

Cons

Distance but that is not a big issue

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Rituals Response
1y
Dear , Thank you for your positive review. Glad to hear that you had a great time at Rituals. Kind regards, HR Rituals (Benelux)
2.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

- nice area and store product

Cons

- rude - the workers there are like forty years old crying about a non-commission sale to a 16 year old

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Rituals Response
3mo
Hi there, Firstly, thank you so much for your review and honesty in writing your review to us. We value this above anything else as feedback is a gift, whether positive or constructive. We truly regret that you have had this experience with us and we want to suggest that we can get in touch with you personally so we can talk through this in better detail. If you could please send an email to: Recruitment.ukie@rituals.com, we’d love to chat confidentially. Kindest, Talent Acquisition & Employer Branding | Rituals Cosmetics UK/IRE
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