Rituals Reviews

They are very target based which is fair enough but you could be meeting your weekly targets but not hitting ATV & they are breathing down your neck to improve, which made me stress which ended up dropping my performance more because I felt anxious with every customer because I needed them to spend a certain amount or I'd be getting pulled out for not performing & comparing you to your colleague whose doing great whilst saying "I'm not comparing you but". It also created a sense of competition within the team because everyone would want the "good" customers so they had a high ATV, even had people on the team stealing customers from each other. The pay is odd, I was getting paid more in outer London than someone getting paid in Westfield! Also I work every single weekend both days unless I book it off but they want me to book it off a month in advance. What annoyed me the most is that the assistant manager & manager have at least one day off every weekend if not both days. Them working a full weekend is a rare thing as it is a rare thing for me to have a weekend off. Activation rain or shine they want someone outside continuously, but of course the assistant manager & manager didn't participate. It's just the most stressful job I've ever had & it has sucked a lot of confidence from me, I have been sick with worry, even having dreams about having bad days at work because I'm not selling enough per customer.

Rituals is a dated and archaic brand with absolutely no place in today's world. The ultra conservative and tyrannical brand culture totally eliminates any sort of identity for an employee. There is blatant racism and homophobia all around the corporate office, as well as from the central team in the Netherlands. If you're not blonde, thin, heterosexual or gorgeous, prepared to be manipulated and shredded to pieces. Total lack of knowledge on American culture, leaves this brand a money bleeding envoy of distaste. Employees are expected to act in a luxurious manner with a focus on clientelling, yet are forced to stand outside in the heat or snow begging for pedestrians to try the over priced chemically repugnant products. Managers have ZERO work life balance, and are expected to be available 365 days a year. Disrespect and misconduct is a constant from the corporate team to the retail teams, while store managers have a greater expectation than their superiors. The pay is ABISMAL, not to mention that most of the store managers, are ASSISTANT managers not being paid to run their own stores.