Safe, stable , progressive - Key Account Customer Service Representative Rentokil Initial Employee Review

5.0
28 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Regular reviews on performance , opportunities to better yourself, great team, lovely people. Work from home 4 out of the 5 days, flexible working.

Cons

Bonuses could be easier to achieve.

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Rentokil Initial Response
1y
Thank you for taking the time to leave us a 5 star review. We are so pleased that you have experienced supportive colleagues and flexibility in your role with us. We will also be sure to take on your feedback.

Explore other reviews about Rentokil Initial

5.0
14 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The company stands by its work and offered a free follow-up visit (or guarantee period) to ensure the problem was fully solved.

Cons

The initial treatment did not fully resolve the pest problem, requiring a follow-up that should have been unnecessary.

3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

some good benefits nice managers/supervisors work from home

Cons

pay is low for amount of complaints and extra changes dealt with fast paced calles AI graded metrics, some mistakes by AI go unnoticed health insurance is horrible

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Rentokil Initial Response
5d
Thank you for taking the time to leave us a review. Rentokil Initial Glassdoor is currently run by the UK team and from your location, I can see you are from elsewhere. We will make sure to pass on your feedback to the relevant team.
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