1.0
31 Jul 2016
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
- previously had higher management that cared about staff - some nice clients - fellow CSR and SCSR are nice - kept busy
Cons
-pay is beyond a joke - staff cuts mean more work for the same pay. Yay! - paid monthly - upper management ask for opinions and feedback but are defensive and don't take any feedback on when given - treated like a number not a human - CSRs are verbally abused by customers for IT and Accounting issues that they have never had to deal with or have had training in