Supportive leadership and good pay despite some chaos - Construction Operations Manager RCH Cable Employee Review

The operational support and ability to alter procedures when appropriate .

Hiring part time contractors once background checks are completed.

The company is a collection contractor for the major cable companies in the country. They were a great company to work for and earn a great living for years. We were paid in various ways.

They are no longer a viable way to earn a full time or part time living. Over the course of the past few years. They have been making frequent changes resulting in techs pay getting lower and lower. Recent management changes has resulted in even more negative changes. New management has put a system in place that shields them from any risk and put it all on their techs. They have taking away all reachable income and left only the next to impossible way to earn income. They give you a pathetic mileage rate and expect you to knock on doors seeking past due payments. You only get paid if you collect a payment. 2 major issues with this system. 1. Many of these customers have long move before we get to the door. 2. The customers that you do reach usually have excuses to not pay or think your a scam and refuse to pay. If you knock on 100 doors. Your be lucky to get 2-3 payments because so many customers have either moved or just won't make a payment. Unless your an experienced collector and good at convincing difficult customers to pay you. Your going struggle with this and could find yourself homeless.