Shady, shady, shady.. but good pay if you can tolerate it - Customer Care Manager II Pulte Homes Employee Review

2.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Hourly pay is great especially since you get overtime every week Vehicle stipend helps offset SOME vehicle maintenance costs If you can suck up to department leaders, the world is your oyster. Otherwise, you’ll be stuck in your position for years with no way to move up or laterally Benefits aren’t bad overall, but other companies have better

Cons

Asking for surveys constantly from homeowners feels like begging rather than truly having the best experience in mind for the homeowner They will ask to to manipulate how to ask for the surveys 3 strike policy in place (in reality it’s surveys that are anything less than 10s will be marked as poor performance and will be recorded against you) Sketchy vendors and building practices make you realize that Pulte cuts corners, can be worsened by the construction manager you have and whether they do or don’t care Inconsistent leadership across different divisions

Explore other reviews about Pulte Homes

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Really amazing group of people to work with.

Cons

Really no training. You need to be comfortable figuring it out for yourself.

4.0
16 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work is consistent Bosses don’t micro manage Simple if you have a brain Company benefits are okay

Cons

Bonuses are suspicious They don’t fairly compensate based on what they say you’ll receive.

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