18 Dec 2016
Anonymous employee
Pulse (UK) Response
9yThank you for taking the time to leave a review. Whilst it is great to read about the many things you liked whilst working here, such as the location, the events, and the benefits, it is unfortunate to read that you would not recommend the company.
Our people are our most important asset, we’re passionate about listening to our staff and making sure we take positive action following feedback. Across the business we’re committed to creating a culture of openness and transparency, hence why it is important that we continue to ask for feedback in order to look at what we do well, as well as where we can improve. Our commitment to hosting focus group sessions are an example of how we welcome all feedback; regardless of whether it is less positive and focuses on where we can improve. We would very much encourage you to participate and become one of our engagement champions within the division to help us make improvements and ensure yours and other staff feedback is implemented. You can do this by contacting me at your earliest convenience.
Over the past two years we have invested in putting in place a dedicated talent development team; providing all our new starters with an on-boarding programme that is aimed at ensuring our people have the tools they need to do their job. We have planned further investment in our engagement programme, health and wellbeing initiatives and developing our career pathways and promotions. These are all really positive changes and are testament to how we have listened to our staff and implemented initiatives that not only address the day-to-day, but also the longer term .Comments from our recent staff survey tell us that people value “being in a very supportive team with great senior managers”, “help being there when I need it” and our “strong commitment to learning and development”.
As our business has grown we continue to remain passionate, as we always have done, about retaining the personal touch; ensuring that all our people feel valued and appreciated and that their contribution helps make a difference. We are committed to making the necessary changes.
If you would like to contact me, confidentially, to talk through the points that you have made in more detail, please email me on marcella.pergande@ukics.com.