"Let's have a Trial" - QA Engineer PrepayPower Employee Review

1.0
28 Aug 2024
Recommend
CEO approval
Business outlook

Pros

The majority of the QA team were super helpful and very engaging.

Cons

We were brought into a meeting by the CTO in April that the company had decided to do a new "trial way of working" for the dev team and if successful then it would mean the QA team would have to have it's team sized reduced. Apparently this decision had been made in February but we were only told in April. This resulted in the QA team not being allowed to test anything and also meant that everything was instantly being pushed to production without the green light from QA. Major red flag. When asked why they decided to do this trial we were told that a board member of PrepayPower was also on the board of Ryanair and he suggested we their way of working. This sounded absolutely ridiculous. but we had no say in the matter. The QA team were left totally in the dark when it came to this "trial", from not being told how it was going to not being told when it was going to end. This resulted in the QA team now internally "gatekeeping" product knowledge from each other which is never a good move. The reason for this is that they felt as if they were protecting their position within the company. Overall I was very disappointed in the lack of transparency from all of this. It led to unneeded stress and anxiety.

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PrepayPower Response
1y
Thank you for sharing your experience. We appreciate your honest feedback. We do recognise changes can be difficult however they are necessary in a growing business. Transparency and open communication are critical to our success, and we regret if you were unclear about the situation. The trial you have referred to was a proposed change in the way we work which has the potential to make our processes more efficient. We aim to foster an environment where everyone feels secure in their roles and is empowered to contribute meaningfully and we believe these changes were fully transparent with start and end dates. If you have any further concerns or suggestions, please feel free to reach out to bestjobs@prepaypower.ie.

Explore other reviews about PrepayPower

4.0
21 Dec 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free breakfast Great team building activities Great culture Great money

Cons

Cold calling Nothing else bring honest

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PrepayPower Response
4y
Thank you for your feedback. We strive to provide an environment where employees feel they are valued, treated fairly and respected. If you would like to provide further feedback, please contact us on bestjobs@prepaypower.ie
3.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Company van, good training, welcoming head office.

Cons

All staff were helpful and available the job just wasn’t the right fit for me.

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PrepayPower Response
1mo
Thank you for taking the time to share your feedback and for your contribution while you were with us. We’re glad to hear you found the training helpful, appreciated the company van, and felt welcomed by the head office team. We also appreciate your honesty about the role itself. Field sales, particularly door-to-door work, can be challenging, and it’s important for us to recognise that it isn’t the right fit for everyone. We do our best to support our teams on the ground with ongoing training, coaching, and management support, and we’re always looking for ways to improve the experience for our field staff. We appreciate your comments to management as well, and we wish you all the best in your future career.
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