Great benefits and friendly people, but morale is low - Product Manager PointClickCare Employee Review

2.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly people, great benefits, good place to learn new skills.

Cons

Morale is steadily declining. Over the last couple of years many high performers on various teams have left due to toxic management, unclear direction, misalignment between products, high stress, annd impossible tasks with tight deadlines. On top of that, they seem to think AI is the answer to everything and don’t replace those who leave like they should so everyone feels the weight. The new, former Amazon leader has made things feel like it’s a, “get with the program or get out” type situation, and unfortunately I think the good ones are choosing the latter.

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PointClickCare Response
6d
Thank you for sharing your feedback and for your continued contributions to PointClickCare. We’re glad to hear you value the people, benefits, and opportunities for growth. We’re disappointed to hear that other aspects of your experience have not met expectations. Feedback like this helps inform our ongoing efforts to strengthen the employee experience and ensure employees feel supported. If you’d like to share more, we encourage you to connect with our HR team or use our confidential Ethics Hotline. Thank you again for your perspective.

Explore other reviews about PointClickCare

5.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Friendly people and good benefits

Cons

Slow decision making and need for consensus

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PointClickCare Response
1mo
Thank you for your feedback. We appreciate you taking the time to review PointClickCare.
1.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Working here was good at one point

Cons

Culture has changed drastically at the company. Leadership no longer cares about the people at the company and only focus on the finances/budgets and throwing more load onto the team members. The culture is now cold, changing fast, pushy, and it no longer reflects what we were even 2-3 years ago

1
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PointClickCare Response
1mo
Thank you for taking the time to share your feedback and for the many years you spent at PointClickCare. We’re disappointed to hear that your experience did not reflect the culture we strive to maintain. Feedback like this is important to us, and we remain focused on fostering a supportive environment where employees feel valued and recognized. We encourage you to reach out to our HR team or use our confidential Ethics Hotline if you'd like to share more. We appreciate you sharing your perspective and wish you all the best moving forward.
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