PointClickCare Reviews

3.6

58% would recommend to a friend

(845 total reviews)
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Dave Wessinger

70% approve of CEO

56% positive business outlook

PointClickCare has an employee rating of 3.6 out of 5 stars, based on 845 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PointClickCare employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

845 reviews
3.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good office location Diverse team of coworkers Hybrid work setup (though the new ex-Amazon leadership may change this)

Cons

Compensation is not on par with market peers. Limited career growth for senior engineers - not an ideal place for experienced engineers to progress. Heavy reliance on AI is causing frequent issues, as management pushes more work with less time allocated for quality, treating AI as a silver bullet. The recently hired Amazon executive is introducing a more intense, high-pressure work culture. Significant decline in workplace culture in recent years. Management behavior has become increasingly Kafkaesque. Product leaders with strong domain expertise are now rare. Experienced product leaders are steadily leaving the company. Employee morale is low. Strong performers are leaving on a regular basis.

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PointClickCare Response
3w
Thank you for sharing your perspective. We’re glad to hear you value the diversity of our teams, office environment, and work flexibility. We recognize there are areas where we can continue to improve, and feedback like yours is important as we work to strengthen the employee experience and support our teams through ongoing growth and change. We encourage you to connect with our HR team or use our confidential Ethics Hotline if you’d like to share more. Thank you for your continued commitment to PointClickCare.
3.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great office location and still a hybrid workplace.

Cons

Growth may be slow, and you need to be okay with dealing with multiple priorities in a fast-paced environment

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PointClickCare Response
1mo
Thank you for taking the time to leave a review and for your continued contributions to PointClickCare.
1.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Talented and hardworking colleagues Strong foundation and potential if culture is addressed

Cons

Increasingly top-down, bottom-line-driven culture Compensation not aligned with market Limited recognition and support despite increased workload Retention of top talent is a challenge Declining employee morale

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PointClickCare Response
1mo
Thank you for taking the time to share your perspective and for your continued contributions. Feedback like this is valuable as we continue to enhance the overall experience across the organization. We remain committed to evolving how we support our teams and ensuring employees feel valued and connected to their impact. We encourage you to connect with our HR team or use our confidential Ethics Hotline if you’d like to share more. Thank you again for your feedback and for your continued commitment to PointClickCare.
Viewing 1 - 3 of 845 Reviews

Glassdoor has 1,000 PointClickCare reviews submitted anonymously by PointClickCare employees. Read employee reviews and ratings on Glassdoor to decide if PointClickCare is right for you.