It's the kind of place where management never thinks they are at fault. Managers are pulled every direction with no training, employees are trained by managers who are making up the rules as they go or by other staff that was thrown at the new people with no preparation. Upper management was more interested in adding bells and whistles to their facility instead of approving raises for staff on multiple occasions, only bending to give raises when staff threatens to quit. From the outside looking in everything is smooth and classy, but if you get a chance to see how the sausage is made it is a brutally favoritist system that chooses to take advantage of their employees under the guise of "good business decisions".
HR is either biased or non existent in most cases, several times HR issues were swept under the rug by HR themselves. Managers are told continually to protect the interests of the company over the interests of their employees. Rumors are allowed to spread aggressively, toxic work environment complaints and sexual harassment complaints are largely ignored. Not a healthy work environment for those spending full time there.
Looking at other reviews and seeing that the owner wants to get on glass door and argue about every negative review is really indicative of the leadership style here.
