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Pinheads Entertainment Center

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Pinheads Entertainment Center Brownsburg reviews

2.2

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(4 total reviews)

Reviews by job title

4 reviews
2.0
2 Dec 2025

Poor Establishment

Recommend
CEO approval
Business outlook

Pros

- Decent Pay IF YOU PUT IN THE WORK - Opportunities to move up (even if you started a month beforehand) - Some employees / managers are great humans

Cons

- No appreciation for employees who work hard - FAVORITISM (you will know exactly who) - GM doesn’t know how to do the work on the floor so don’t ask him for help - No praise when you do something good but if you do something wrong ? You’ll hear plenty about it - All shift managers are NEW NEW (barley started serving / bartending a month before becoming manager) don’t know a lot of things so senior employees get asked for help ALOT (BUT most of them are amazing people and I hope they learn and do great things)

2.0
25 Aug 2025

Drama, Drama, Drama

Recommend
CEO approval
Business outlook

Pros

Incredible Facility Great place for kids Decent Pay/Benefits There are some really great people working there but most of them will continue to be overworked and underpaid.

Cons

Serious lack of real leadership, and training for staff and management. Favoritism is a real issue that just gets worse and worse over time. To get anywhere with the company employees must call each other out and literally tattle on each other like children. Very toxic and the lack of care for the employees doing the real work is very concerning. The lack of teamwork and communication was a glaring issue.

1.0
11 Feb 2025

Worst Company!!!

Recommend
CEO approval
Business outlook

Pros

None - They don't really give you any reason to want to work for them

Cons

Must work Doubles Do not abide by your availability Harassment is allowed by management No advancement Reward poor work Say 1 thing and then do the opposite Forced staff to go to Tip Pool and rewarded the workers who didn't do the work Forced staff to stay open with the promise of making money - DID NOT HAPPEN. Told staff they would make things right and they did not No training GM, Food & Bev, and Bar management act as if they are in high school and are easily manipulated by others Management threatens guests and tells them they don't want their business

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Pinheads Entertainment Center Response
1y
Thank you for taking the time to share your experience. We’re truly sorry to hear that you’ve had such a negative perception of your time at Pinheads. Our goal is always to create a positive and supportive work environment, and it’s concerning to hear that we may have fallen short of that for you. We take feedback like this seriously, especially regarding management practices, training, and workplace culture. If you’re open to discussing your concerns further, we’d love the opportunity to understand your perspective in more detail and work toward improvements. Please don’t hesitate to reach out to our leadership team at ryne@bowlatpinheads.com so we can address these issues directly. We sincerely appreciate your contributions to our team and hope to continue making Pinheads a better place to work for everyone. — Pinheads Leadership Team
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Glassdoor has 26 Pinheads Entertainment Center reviews submitted anonymously by Pinheads Entertainment Center employees. Read employee reviews and ratings on Glassdoor to decide if Pinheads Entertainment Center is right for you.