AVOID - STEAL YOUR SOUL - Customer Service Representative Pharmacy2u Employee Review

1.0
18 Jul 2023
Recommend
CEO approval
Business outlook

Pros

The are no pros to this joke of a company

Cons

I sold my sole to the Devil. They wrangle out of every contractual loophole and will do what it takes to leave you with nothing at the end. They suck every ounce of soul from you. Pressure cooker atmosphere , extremely rude and obnoxious team leader. Expect 100 plus calls a day. Monitoring down to the second. Pulled into meetings if slightly over. Can’t take a toilet break without being followed, yes really, I was followed towards toilet three times in one day by opposite gender colleague. Tie you into excessive and unreasonable over time that you can’t get out of, averaging 70 plus hours a week. Frequent 12 hour shifts and they still want more. Was offered a incentive to post a “creative and positive review” during my time here, I will leave a review but I will be truthful, and I won’t take any bribes.

Pharmacy2u Response
2y
Thank you sincerely for setting aside the time to share your thoughts. We greatly value your feedback and understand the gravity of the concerns you've expressed regarding Pharmacy2U. Rest assured, we deeply care for each of our colleagues and maintaining Pharmacy2U as a favourable workplace remains our top priority. Upon a thorough investigation of the particular accusations you've raised, we have encountered evidence that contradicts your assertions. However, we are keen to delve further into this matter with you. We invite you to re-engage in dialogue with us at hr@pharmacy2u.co.uk. With regard to the emails, screenshots, and clandestine video recordings you've mentioned, we must bring to your attention that such activities contravene UK privacy and data protection legislation and the confidentiality clause that remains in effect post your tenure with us. Our data protection team will be making direct contact to discuss these issues further. Lastly, we extend our best wishes for your future endeavours. We remain steadfast in our commitment to a constructive, open discourse and look forward to hearing from you soon. Kind regards, Elaine Widop-Hames, Recruitment Manager

Explore other reviews about Pharmacy2u

3.0
23 Jul 2020
Recommend
CEO approval
Business outlook

Pros

Highest intern pay for retail except for kaiser

Cons

CVS is a fasted paced environment

Pharmacy2u Response
5y
Thank you for your feedback but we do note that you are not an employee of Pharmacy2U . We wish you all the best for the future
1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

It’s a real shame as there are some genuinely lovely people in the finance team and this could be a nice team to work in but there is a really negative culture and poor management.

Cons

How this place has got the ‘ best place to work’ award I don’t know. You are expected in the office 3 days one week and 2 the next, they change your days with a days notice and you can’t park anywhere! When you’re actually in the office none talks to eachother and they sit with headphones in as they scared to speak a word near management. You work hard for no reason because you will be told you aren’t doing enough or not meeting expectations, they like to put staff on a performance plan here and dangle your job like a carrot! You will never get promoted and the finance team has a high turnover. Not to mention nothing you do in this team is accounting, you are a glorified admin assistant. As a management accountant your expected to also be on that salary managing a whole team of 5 plus people, if they do a foot wrong it’s your fault. Honestly the worst decision you could ever make in your career is to work here, you would be better off not having a job.

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