Lack of concern for employees and lack of common sense but rewarding be around animals. - Anonymous employee PetSmart Employee Review

2.0
28 Mar 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They do care about the animal. They have a good knowledge of the products and good advice for Pet parents.

Cons

They are way to concerned about profit. There is too much following of corporate policy and a lack of allowance for individual concerns.

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5.0
17 Mar 2025
Recommend
CEO approval
Business outlook

Pros

You get to see dogs all day long

Cons

Not many I have worked here for a while

3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work with pets, earn tips and commission.

Cons

Corporate salon means no logic and reason to the rules and they can change day by day. Pushed to churn as many grooms out as possible instead of do quality work. No clear communication from management and no positive feedback from management, only beratings and lectures and threats to being replaced.

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