Not a bad place to work, depending on where you are... - Anonymous employee PetSmart Employee Review

2.0
23 Apr 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent discount and full time employees receive excellent benefits that get better as you work for the company longer

Cons

Depending on where you work, and who your supervisors are will make all the difference. The DM is too far spread out to focus on each store individually, allowing some store managers (or assistant managers) too much freedom and power. By the same token, not all of the DM's are even helpful and in many instances you'll be dissatisfied with the changes in the store by either DM or corporate. If your part time, don't expect a regular paycheck, your hours will fluctuate wildy and if you want more then a few hours, you'll have to have nearly completely open availability, even as a part-timer

Explore other reviews about PetSmart

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

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PetSmart Response
5d
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
14 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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