Store 1194, New Hartford - Lead Cashier PetSmart Employee Review

1.0
7 Jan 2010
Recommend
CEO approval
Business outlook

Pros

Interactive environment with people and their pets can be rewarding. People appreciate that you take an interest in their personal life that they share with their pets.

Cons

Management is simply aweful. As someone with a Bachelor's Degree, I can safely say that the management here is simply not "on the ball."

Explore other reviews about PetSmart

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

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PetSmart Response
1w
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
14 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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