It's got it's ups and downs - Anonymous employee PetSmart Employee Review

3.0
29 May 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mostly friendly environment, you get to have fun with pets that come in, if you want to do your job even decently, you have to learn things about animals and products and therefore you learn new things, etc.

Cons

Well, it's corporate, you get some dissatisfied customers and there's really nothing you can do about it, it's ultimately not the best company if you want to achieve hugely (maybe for a select few), never have gotten much real praise for accomplishments, etc.

Explore other reviews about PetSmart

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

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PetSmart Response
5d
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
14 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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