Rampant nepotism/favoritism (a current manager for the position without even interviewing simply because he attends the same church as the manager of the store he transferred from and has been incompetent since Day One; no previous experience at all), money and making a sale are more important than the welfare of the animals, lack of comprehensive training or resources for learning about the animals and products (everything I learned I had to do on my own time), refusal to fire or reassign people who show no desire to be there, care for sick or injured animals is next to zilch (vet appointments are either never made or constantly pushed back or even canceled), trust in competent and caring employees is nonexistent, very little to no upward movement.