Pet Care Associate - Anonymous employee PetSmart Employee Review

4.0
24 Aug 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible hours Friendly Coworkers Management was understanding Regular customers are great to get to know

Cons

Not much room for advancement Pay is good for someone in or right out of high school, but not enough to make a real career out of Working experiences will vary greatly from store to store

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5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun, welcoming, easy, flexible, growth

Cons

Weekends, slow, customers, busy, fast pace

2.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Dynamic environment with good opportunities in various departments

Cons

Leadership cuts at store level led to overworked environment and that had a profound impact on employees' ability to keep up minimum standards of quality and safety, especially in the salons.

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