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      PetSmart

      Engaged employer

      PetSmart reviews

      It's all about who you know at PetSmart. - Store Leader PetSmart Employee Review

      2.0
      3 Apr 2017
      Store leader
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to be around animals. Pet owners share passion for animals. Safety is a priority for animals, guests and employees. Store GM has some latitude in merchandising decisions.

      Cons

      Salaries are below retail industry for comparable big box. We deal with live animals for sale and in the salons but there is no added compensation for this responsibility. Company is extremely politically correct and is quick to discipline and terminate for any variance from their interpretation of acceptable language.

      Explore other reviews about PetSmart

      5.0
      4 May 2026
      Cashier
      Recommend
      CEO approval
      Business outlook

      Pros

      Fun, welcoming, easy, flexible, growth

      Cons

      Weekends, slow, customers, busy, fast pace

      2.0
      6 Jul 2026
      Pet salon leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Dynamic environment with good opportunities in various departments

      Cons

      Leadership cuts at store level led to overworked environment and that had a profound impact on employees' ability to keep up minimum standards of quality and safety, especially in the salons.

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