The problem with our location is an egotistical zone leader. - RSR Route Sales Representative PepsiCo Employee Review

2.0
1 Apr 2011
Recommend
CEO approval
Business outlook

Pros

Decent Pay, not much else is worth it. The benifits, once tops in the nation, has become nothing more than average.

Cons

The zone leader at our location (The Salem Zone) is out for himself and thankfully will be leaving our team this month. Decisions are based on what makes him look best, and not what's in the best interests of our location, our employees, or most importantly our customers. We no longer give our customers what they need, but what Frito Lay decides to give to them. The products are forced onto the customer, our trucks full of product that is short dated, not promoted, and worse yet, not wanted. Stales are always an issue. The experienced route person who knows her route has zero decision making in what to promote into accounts. Stales are caused almost entirely from the company. Bin locations get the best and longest dates, distribution centers get the shortest dates that have no chance of getting sold before going "out of date". Advancements if you are an RSR are non existant. The best do not get promoted because they are needed on the routes. The average get promoted because of nepotism, friendships, or brown nosing. Decisions are always closed door, with the employee the last to know. Feedback between employee and management is a one way street. Management tells the employee what they want and the employee (and the customer) has no recourse. Personal days....... forget it, there are no personal days granted. There is zero work/family life balance. You never get a weekend off. You are too tired by 7pm in the evening to have a romanitc relationship with your spouse. Your children suffer the most, they never see mom or dad on Saturdays and in some cases for the entire weekend. . Our entire zone (Salem) is no longer trying. Our decisions are pointless and meaningless to management. Worse yet is our zone leader is teaching his management team his styles, and any feedback given to district leaders is immediately shot to the zone leader and if negative is held against you. I feel my strenghts should be with another company. Think long and hard before considering a career with Frito Lay.

Explore other reviews about PepsiCo

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, fun people to work with

Cons

Lots of departments are silo'd and things move slowly

4.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Worked for PepsiCo for 10 years across four locations in Pennsylvania, Delaware, and Florida. Gained experience in multiple sales and operational roles while supporting account growth, merchandising, and customer relationships. Florida locations were especially well-operated and efficient. PepsiCo provided competitive pay, solid benefits through Keystone, and a good vacation package compared to competitors in the beverage industry. The company also offered strong sales incentive programs, earning rewards such as Orlando Magic floor seats, Pro Bowl tickets, Apple Watches, and Yeti cups for exceeding performance goals and driving sales results.

Cons

While PepsiCo promotes internal growth opportunities, many promotions and leadership opportunities appeared to favor college internship hires over long-term internal employees. In some cases, newer college-based management pushed corporate initiatives without fully understanding local market realities or account volume trends. For example, innovation products were sometimes forced into low-volume accounts where sell-through was unrealistic. Operationally, certain delivery processes could be improved, particularly with Tropicana products being stored in coolers on trucks for extended periods, which could impact product quality and increase waste. Work-life balance could also be challenging, as sales representatives commonly worked 50–60 hour weeks. Expectations from corporate leadership were often unrealistic, especially when customer representatives and drivers were expected to fully stock stores while servicing 15+ accounts per day. Experiences could also vary depending on whether locations were union or non-union operated.

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