Pros
Work remote, nice team members in all departments (just not the folks in the disconnected multiple levels of middle management and executive leadership).
Cons
Too many to list, but the biggest one was being required to make commitments to clients that you knew your other departments could not keep. Eventually the Client Account Managers and Client Solutions Managers become punching bags for clients to unload on since the rest of the organization is so incompetent across the board. I heard multiple times from clients that my rapport and reputation built over many years dropped significantly when my previous company was acquired by Velocity Global. Countless errors in service by regional country teams, countless invoicing errors, and the CSMs/CAMs have no control over the business processes that they are expected to take accountability for. True, that happens in every organization and is part of the job, but this is infinitely worse here than any other organization I've been apart of. Also, you'll notice that all of the negative reviews for the company pour in consistently while most of the 5 star reviews all seem to arrive in clusters. I wonder why that could be? I'm sure it isn't to boost up their 1 star average up a couple points.