Awful place to work! Don't do it! - Tax Team Leader Paycom Employee Review

1.0
28 Feb 2025
Recommend
CEO approval
Business outlook

Pros

When you first start, you love it! They trick you into feeling like you matter and that you are heard. The benefits are great, people are friendly, at first. They trick you into a false sense of security and you truly love it at first. The pay is competitive and that makes you want to stay.

Cons

Where to begin...they have favorites. If you don't fit in or are not liked, they will gun for you. They will write you up for every little thing to try and get you out the door. I was a leader, so I know this for a fact and have seen it first hand. Once you are not liked, they will get rid of you. It is very toxic and hours are very long. If you call in, you get wrote up. This company used to care about their EEs, but when they went public, it all went down the drain. They now care about appearance and numbers rather than EEs. Save yourself the headache and run!

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Paycom Response
1y
At Paycom, we expect our leaders to prioritize support and guidance for their team members, fostering a professional environment where everyone feels valued and empowered to grow. We provide opportunities for career advancement based on merit, skill and performance, and your review does not reflect our standards. We hope you shared your concerns before parting ways, as we maintain many channels to report violations of policies and laws. If you did not, please reach out to hrmgmt@paycomonline.com or utilize our reporting hotline, which can be found here: https://payc.me/governance.

Explore other reviews about Paycom

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Get to meet new people every day, the environment and culture is amazing, and I am always welcomed wherever I go!

Cons

Stressful getting the hang of things. Took a couple months. Very worth sticking around because there is great potential to move up.

2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
5d
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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