Disappointed - Team Leader Paycom Employee Review

1.0
23 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Culture inclusion within the company

Cons

They do not listen to their employees. The pay is not enough for what is expected for the job. Gallup surveys are released to employees and if employees rate negatively, team leaders are then talked with that they are not doing their job when it’s actually supervisors and management specialist employees are frustrated with not team leaders but gallups are not allowing employees to express frustrations against the correct people that they are mad at. The Hub, where tax is currently working at is disgusting and not workable conditions. The food is making people sick, they have to work in loud noises and gross smells daily. This department is excluded from any headquarter events and is the department that is paid the lowest but they are why clients come to Paycom for which is to have their taxes filed for them.

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Paycom Response
2y
We're disappointed to hear about your experience. At Paycom, we recognize that our employees are our most valuable asset and we strive to create a work environment that promotes the safety and well-being of our team members while encouraging open communication. Please contact HR leadership at hrmgmt@paycomonline.com so we can learn more about your experience.

Explore other reviews about Paycom

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The People Make Paycom - I really enjoy working with everyone I have had the change to work with. As someone that moved to Oklahoma from out of state, my co-workers were welcoming, and I have several current and previous co-workers that I am friends with outside the office. In addition, the clients that I work with LOVE Paycom. It is easy to come to work when you are working with clients that genuinely want your help and enjoy working with you.

Cons

There aren't many opportunities to work remotely or from home in a hybrid manner, at least not in my department. My department is also relatively new, so there are a lot of changes fairly often. I'd like to have more consistency there, but I know that will come as our department grows.

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Paycom Response
1w
We appreciate your feedback, and it’s great to see your experience reflect the kind of supportive and collaborative team environment we maintain across Paycom!
2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

* Fast learning and professional skill growth. * Great people and strong teams. * Recognized name in the OKC community. * Valuable experience that strengthens future career opportunities, especially in Tech.

Cons

Over the past couple of years, career growth has felt extremely limited. Promotions and meaningful raises have become increasingly rare, and many employees believe these decisions are being driven from the very top. Layoffs and terminations have also become common, creating a constant sense of uncertainty. High performers often take on high-visibility projects with aggressive timelines and limited support. The expectations are unrealistic, and even successful delivery doesn’t usually lead to recognition or advancement. Leadership tends to make decisions very late, creating unnecessary urgency and forcing teams into last-minute scrambles. Benefits have declined, opportunities for advancement have become scarce, and overall morale has suffered significantly. There are talented people here and it can be a good place to gain experience, but I would view it primarily as a stepping stone rather than a long-term destination.

3
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