Change. Opportunities. Growth. Reward. - Anonymous employee Paycom Employee Review

5.0
8 Dec 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Change: Paycom is constantly changing and moving at a fast pace because we do what it takes to make our clients happy with our customer service and products. We are constantly creating new ideas and innovating products to improve our system. Opportunities: This is not an easy job, but the best part of it is that we receive opportunities daily. Most would see these as "challenges" but it is all on your perspective. Because of the constant changes and developments, this brings opportunities to think outside the box, create new ideas, learn new skill(s), and improve yourself personally and professionally. You will learn something new at least once a day. Growth: These opportunities that we receive daily only stretch us to grow personally and professionally. This is where our most success comes from. If we see ourselves improving then our work effort will increase. Paycom and ourselves benefit from this. The more Paycom grows and improves, the more we grow and improve. Reward: If we put in the hard work to help build this company to be successful then the more reward we get as individuals. The satisfactory of overcoming an opportunity is extremely rewarding. These actions do not go unnoticed. The managers and executives notice when hard work is being put forth and that you are dedicated to the company's vision. This leads to recognition and promotions. On top of that, the company environment is phenomenal! Everyone is so welcoming and have the same passion of striving towards Paycom's vision. The company takes care of its employees by offering fantastic benefits, affordable lunches daily, cheap vending snack/drink items, themed functions to participate in, competitions and etc.

Cons

Leadership Trainings/Classes: This is specifically for those who really what to grow and move forward as a leader. For a company you talks highly about its leaders and looking for the next leaders, having leadership course available would be beneficial. There are hardly classes or trainings on this to better ourselves. This is something that is not completely available to us.

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5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Internal promotion opportunities often favor known quantities over external candidates Opportunity to evolve with the company through multiple technology cycles or market shifts Recognized for payroll automation, AI-driven innovation, and workforce management solutions.

Cons

No monetary bonus incentives on performance every year

2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
avatar
Paycom Response
2d
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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