Don't apply for the Paycom Specialist position! - Specialist Paycom Employee Review

1.0
29 Jul 2021
Recommend
CEO approval
Business outlook

Pros

$4 lunches Free coffee and water Free on site gym

Cons

Be very careful in reading the reviews on glassdoor as paycom makes their employees submit positive reviews during new hire training. The specialist role is very stressful and there is always something that is making the role more difficult. The system is always messing up and you will be swamped with many emails and no time to focus on them because you will be on the phone all day with your own clients (over 100+ clients to manage) and other peoples clients. The turnover is so bad right now that even some Team leaders are having to take on clients. Many employees are also leaving because you are making them come back to the office.

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Paycom Response
4y
Paycom Specialists are an important part of our success and our clients’ experience. We are constantly focused on product innovation, which is reflected in our quick growth and why we equip our employees with the resources and training needed to thrive in their roles. We welcome feedback and offer several avenues for employees to share their Paycom stories, including sites like Glassdoor. However, our policy is not to incentivize any individual to leave a review. We hope you shared these concerns before your departure, but if you didn’t, we encourage you to connect with our HR team at hrmgmt@paycomonline.com.

Explore other reviews about Paycom

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great environment to be working in

Cons

Job security was really scary

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

* Fast learning and professional skill growth. * Great people and strong teams. * Recognized name in the OKC community. * Valuable experience that strengthens future career opportunities, especially in Tech.

Cons

Over the past couple of years, career growth has felt extremely limited. Promotions and meaningful raises have become increasingly rare, and many employees believe these decisions are being driven from the very top. Layoffs and terminations have also become common, creating a constant sense of uncertainty. High performers often take on high-visibility projects with aggressive timelines and limited support. The expectations are unrealistic, and even successful delivery doesn’t usually lead to recognition or advancement. Leadership tends to make decisions very late, creating unnecessary urgency and forcing teams into last-minute scrambles. Benefits have declined, opportunities for advancement have become scarce, and overall morale has suffered significantly. There are talented people here and it can be a good place to gain experience, but I would view it primarily as a stepping stone rather than a long-term destination.

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