Toxic environment with poor management and broken processes - Anonymous employee Paycom Employee Review

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are the very best

Cons

Run, run, RUN. Don’t let the five star reviews from 2020 deceive you. This is the most toxic work environment I have ever been apart of as a working professional. Since Jennifer K left, HR (for an HRIS software, mind you) is non-existent. For any advice or guidance, they encourage you to submit an Ask Here just for the response from “HR” to tell you to ask your first level leader- helpful; who do they think asked us to submit the inquiry to begin with?! The decision making from upper management is abysmal; new half baked initiatives weekly, the elimination of Sales Regionals to have 30 Sales Managers report to a VP of Sales? Make it make sense. The “layoffs” to save a struggling stock conveniently falling right before bonus payouts and eliminating leaders and individual contributors only to repost the role 10 minutes later….. a company focused only on their bottom line. And AI? They talk about it but is it in the room with us? Unanswered inboxes, broken processes, teams eliminated with no one filling the gaps. And big green loyalty? Think 8 years matters? 10? They’ll send your anniversary flowers but years of service means nothing to upper management and Chad and there’s no dollar amount in the world that can ever make this opportunity worth it for you. So run. Run as fast as you can to find a company whose morals and actions align.

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Paycom Response
1w
We operate with clear structure and experienced leadership guiding decisions at every level. Expectations are high, results matter and leaders are there to support their teams. We leverage AI in various aspects of our business and communicate that openly. You can learn more about our approach here: https://www.paycom.com/ai-standards/, and for further discussion, reach out to hrmgmt@paycomonline.com.

Explore other reviews about Paycom

5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Beautiful campus, clean facilities, $4 lunches, supportive coworkers

Cons

Lack of remote/ hybrid flexibility, lack of clear promotion structure.

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Paycom Response
2w
We're proud to provide comprehensive amenities for our teams, and it's great to hear that your coworkers create a positive, collaborative environment. Thank you for taking the time to share.
5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

The people, we have amazing people that inspire me every day. They are so smart and love to think creatively to solve problems and propel us into the future! The perks and our beautiful campus. We are an in-office culture so it is very nice to have all the $4 delicious lunch options, on-site fitness center and wellness programs. Our landscaping is gorgeous and just getting to give high fives and see people winning is very rewarding. I enjoy seeing all the fun ways people decorate their work space and the extras when a birthday, anniversary, baby, wedding, etc... is celebrated! Overall the pay is really good too.

Cons

Paycom definitely is not for everyone. We are a metrics driven organization with high expectations. We expect people to learn fast, be confident to problem solve and ask questions so ultimately we all get the desired results. Depending on where you live the commute every day can feel long. Currently the city has construction going near the entrances so that stinks but it should be great once complete.

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Paycom Response
3w
Thank you for sharing your experience! It’s great to see it reflect the energy and pride people bring to their work, along with the campus and benefits designed to support that environment. We’re clear about our high expectations, and it’s encouraging to hear how that culture comes through alongside the people and perks that make Paycom a rewarding place to be.
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