Toxic Company - Analyst PayPal Employee Review

1.0
13 Apr 2022
Recommend
CEO approval
Business outlook

Pros

- Wellness days - Flexibility on shifts (4 days) - They genuinely make an effort with inclusion - Remote working

Cons

- Compensation is very low compared to competitors - Management is very poor. They lack people management skills, unable to motivate. They fall into every trap of what makes a bad manager such as micromanage and focus on the negatives while ignoring hard work. - Career stagnation. So many internal employees, so little job opportunities so it’s normal to be stuck in same department for years - Stressful environment. Very high staff turnover and absenteeism. It became a regular occurrence that staff would be out on long term stress leave or leave the company altogether - Staff feedback surveys were never worked on in a meaningful way - Little appreciation for tenure. There for over 10 years? They give you a pin

Explore other reviews about PayPal

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance and interesting merchants

Cons

The stock price limits upside

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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