Good company for mid-late career - Software Engineer PayPal Employee Review

4.0
27 May 2020
Recommend
CEO approval
Business outlook

Pros

Excellent WLB for most, Wellbeing is actually one of our core values. Opportunity to collaborate across multiple teams but everyone belongs to a relatively small team. Teams have been trying to be more agile and forming hybrid teams. Recently upgraded several collaboration tools (Teams, Slack, Jira since 2019) Excellent benefits overall. Great company for parents with small children, as the company culture is very flexible with time. SJ campus have nice common areas to hangout, and 2 awesome cafes, my favorite is Indian food in Cafe 17, they have a proper clay oven!

Cons

Culture is still heavily based on face to face interaction, and often its difficult to work done remotely. (Though the Covid19 situation is forcing people to adapt. Engineering teams gets things done, but processes are somewhat sloppy. Some engineers who have been here a while are grumpy, stubborn, resistant to change. Performance review and feedback execution is not good, though there is good process and programs (Step Up) are in place. Managers in my org are too involved in project management rather than developing their teams. Some have too many direct reports (10+). Frequent reorgs have created some level on panic in workers, especially those with work visas in US. Communication with overseas teams can be challenging sometimes because of timezone difference.

Explore other reviews about PayPal

5.0
7 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work life balance. Lot of opportunities to learn

Cons

Company is in transition mode

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

1
See reviews by: Helpful|Rating|Date|All