Destroys your soul - Cs Credit PayPal Employee Review

1.0
29 Jun 2018
Recommend
CEO approval
Business outlook

Pros

Heath insurance, stock discounts. Parking

Cons

PayPal sell the idea you can make a career. You hit your numbers, do overtime to help with poor service levels. Do shift swaps for collegues whom can't get time off. All round decent contributing members. 12 internal applications later to move lateral or up a level rejected. Having multiple department knowledge. Certificates, diplomas and two degrees. Constantly rejected, career progression promises...... PayPal is a dead end..... rejection email after another. You are great but not now etc. However applying for a similar position outside offer the role... Makes you think.

Explore other reviews about PayPal

5.0
7 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work life balance. Lot of opportunities to learn

Cons

Company is in transition mode

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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