OKAY place to work - Customer Solutions PayPal Employee Review

3.0
21 Jun 2012
Recommend
CEO approval
Business outlook

Pros

People are really nice, pretty good pay, nice cafeteria...

Cons

They make everything sound much better than it actually is, very inconsistent with the customer service agents, they say that they are not a scripted customer service call center, but you need to meet so many targets while on the phone that it is impossible not to be scripted.

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5.0
15 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good company to work for, good work life balance

Cons

They should have more developers than other titles.

3.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- DECENT pay depending on your hiring negotiation - Good work life balance depending on your ability to manage it

Cons

- Dinosaur legacy tech rears it head often - Low bar of talent for long term employees

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