Good company, in general. Poor engineering delivery, in general. - Engineering Director PayPal Employee Review

3.0
24 Nov 2008
Recommend
CEO approval
Business outlook

Pros

The company has had and probably will continue to have solid growth. Although not an expert in the area, my impression is that the BU is very competent. I think the company has a bright future if it can solve the infrastructure issues created by rapid growth. Management team works hard to maintain high employee morale.

Cons

Lake many other companies it is a bit too focused on short term. Engineering Productivity is very low and needs to improve. This means a lot of weekend work to catch-up. It is much more of a relationship company than a metric company. This means it is not what you do but how you do it that matters. Being well liked will make up for failed projects.

Explore other reviews about PayPal

5.0
15 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good company to work for, good work life balance

Cons

They should have more developers than other titles.

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

1
See reviews by: Helpful|Rating|Date|All