Puma - Customer Services Representative PUMA Employee Review

4.0
18 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Good working environment and good sales

Cons

No cons.. it's actually quite good

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PUMA Response
2y
Thanks for your positive feedback about your PUMA working experience. It’s nice to hear that you enjoyed working here. Especially because of this, we'd be so happy if you rated us with the number of stars that fits your review text. This helps us to better analyze and evaluate the feedback of our employees as we are continuously striving to become the fastest sports brand. Thanks again for your support and all the best for your future career!

Explore other reviews about PUMA

5.0
18 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Getting good at communication and customer service. Good discounts.

Cons

Too busy... especially on weekends

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PUMA Response
9mo
Thank you for your positive review! We’re glad to hear that you’re growing both personally and professionally and enjoying the benefits of working at PUMA. We recognize that retail can be fast-paced, especially on weekends, and we truly appreciate the energy and dedication our store teams bring every day. Our stores are the heart of the PUMA experience and your efforts help bring our brand and products to life for our customers. PUMA aims to engage all employees in giving their best every day as we set this goal for ourselves as a company as well. If you feel that your working experience could be improved, please reach out to your manager to discuss your concerns openly. Thank you again for your feedback. We wish you all the best for your future career at PUMA!
3.0
19 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wide Scope Lots of autonomy Smart and talented people

Cons

Below market rate salary Moving goal posts Lack of strategy and vision

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