Operations Manager - Manager PDS Health Employee Review

1.0
29 Dec 2015
Recommend
CEO approval
Business outlook

Pros

If you want to be a workaholic with no insentives, this is the place for you! Do not try to take off ANY holidays, especially any time off for Thanksgiving, Christmas or whatever your kids spring break is.. The company will sell you on how great they treat employees, help the community and have the "best" in technology.. NOT ALL TRUE! There is no such thing as work/life balance in this company! They will tell you there is, but if you try to take your vacation days, it has to be only on days that don't end in Y. I put in for 4 seperate days off within 12 months and was denied each day because it was to close to a holiday.

Cons

The managerial staff has no experience in health care, needless to say dentistry. They treat the associate dentists terrible, the associates need to make the owners and corporation money. In our small community with 5 PDS offices, associate dentists were gone after only a few months.. THIS IS CORPORATE DENTISTRY!!!!! DO NOT LET THEM TELL YOU IT ISN'T!! THE CORPORATON AND OWNER DOCTORS (doctors who are trained to be corporate machines) MAKE THE SPECIALISTS, DENTISTS and HYGIENISTS MAKE MONEY FOR THEM, REGARLESS OF ETHICS, PATIENT HEALTH or YOUR OWN VALUES!

Explore other reviews about PDS Health

5.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

management, technology, benefits, opportunity, compensation

Cons

work life balance, stress, dependent on where you work

avatar
PDS Health Response
2mo
Thank you for sharing your experience. We’re glad you value the leadership, technology, and opportunities available. At PDS Health, we are committed to supporting our team members while continuously improving balance and consistency across our supported offices. We appreciate your feedback.
5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Recently, I had the honor of celebrating my 15th year at PDS Health. I am still here due to the strong ethics and values this company holds. During COVID, I saw our CEO express vulnerability, compassion, and honesty, make hard, difficult decisions, but led us through a tough time, still prioritizing patients. Through my many years at PDS Health, I have held roles of Healthcare Coordinator, worked my way up to Operations Manager, then promoted to Regional Trainer. Most recently, I was promoted to Career Specialist (Recruiter) and have held this role for the past three years. As I stepped into my 15th year, I was honored with a Tenure gift – a weekend stay, plus flight, at a PDS Health company property. This happened to fall on Valentine's Day and my wedding anniversary this year. I am honored to work with a Team that does not hold achievements such as Tenure lightly and celebrates and honors achievements. Last year, my Team had a phenomenal year. We hold the value that “we fail and succeed together”. The Region grew, and the new doctor hires that our Owner brought into their private practices gave cause for celebration! My role as Career Specialist focuses on the sourcing and initial assessment – the candidate “quarterback”. I could not have been more surprised when my team nominated me for an “Extraordinary Performance” award, specifically as Regional Support to our Owners, Regional Managers, Directors, and Partners. We have now grown to over 15,000+ employees, so being nominated for these awards is rare, and winning is even more shocking! As a winner, PDS Health sent my sister and me to Las Vegas for another all-expense-paid trip to celebrate. Additionally, as a winner/nominee in this category, I also received an additional all-expense-paid trip to “Pinnacle Club” in the Bahamas! My husband and I just returned from this amazing trip, and I am still in shock and awe of what a blessing and honor it was. Having been in these rooms –XP Awards & Pinnacle Club - I took a step back to view the room, surrounded by top-tier talent, where the number one goal was to create healthier, happier patients. I could not be more thankful to be in a Company who regards values and ethics, patient care and satisfaction, and that truly leads vs. manages others. Recently, we changed our name from Pacific Dental Services to PDS Health, as we now have offices that are both medical and dental, fully integrated, caring for patients’ whole-body health. It is amazing to see patients’ lives transformed and lives saved by our compassionate, amazing Providers who are educating patients on the link between the mouth and how it affects the body. Pros – this is a company that values its people, gives opportunities to grow, and celebrates the wins – BIG TIME!

Cons

I should have applied sooner!

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PDS Health Response
7h
Thank you for sharing your experience and for celebrating 15 years with PDS Health. We’re grateful for your dedication and the many ways you’ve contributed to our mission of helping patients live healthier, happier lives. It’s inspiring to hear how opportunities for growth, recognition, and service have shaped your journey. Your commitment to our values and to supporting patients, providers, and teams is deeply appreciated.
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