Supervisors Lacks Support and Accountability - Customer Support Representative Owl Practice Employee Review

- Willingness to listen to team members and customers, and to take action on feedback as needed - The company has grown significantly in the past few months, and there are tangible improvements for both team members and customers almost every week - Deep focus on customers and on doing the right thing - Opportunities for cross-functional collaboration - Thoughtful, knowledgeable leadership team

Any needed improvements are either being actively addressed or explored

Mission-driven company focused on mental health Opportunities to make an impact in a growing space

Lack of psychological safety and job security Anxiety-inducing environment