Good work-life balance but competitive bonus structure - Accountant Osome Employee Review

4.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

* Good work-life balance * Exposure to multiple markets and clients * Forward-thinking and open to adopting new technologies such as AI * Internet and health allowance provided * Diverse workforce that provides opportunities to learn from people with different backgrounds and perspectives. * Open and transparent culture where employees are encouraged to share ideas and feedback.

Cons

* No Face-to-face team bonding for remote employees * Salary growth may feel slower than expected * The bonus system can feel overly competitive, as employees are ranked against others within the same level or position. Bonuses are only awarded to the top 50%, while the remaining 50% receive none, which may encourage competition rather than collaboration. Employees are also measured against the same KPI targets even when taking approved annual or sick leave, creating additional pressure to maintain performance metrics despite legitimate time away from work.

Explore other reviews about Osome

4.0
7 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Osome has a supportive and diverse engineering team that encourages professional growth and knowledge sharing. There’s a strong emphasis on building scalable, modern systems and you get exposure to a wide range of technologies. Flexible work arrangements and good work-life balance make it a comfortable environment.

Cons

Sometimes project requirements can change quickly, which may cause occasional shifts in priorities. As the company is scaling, processes are still evolving.

1
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Osome Response
4mo
Hi! Thank you being here at Osome and for taking the time to share such detailed feedback :)
5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

· I had a rewarding year working at Osome. The management team has been highly supportive of my professional growth. · My teammates are helpful and cooperative · Supportive manager/leader who is always open to discussion and the improvement of the team · Initiatives like Mental Health Leave and various fun activities organized by the company demonstrate their forward-thinking approach to employee well-being. · Hybrid work policy · The operation team genuinely cares about the client's experience and does their best within their capacity to assist. · The company is expanding. Osome is a great service and product overall

Cons

· Frequent system changes/process changes occasionally led to confusion among both clients and agents.

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