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      Opus IVS

      Part of Opus

      Engaged employer

      Opus IVS reviews

      Decent coworkers but you won't be rewarded for your work. - Customer Service Technician Opus IVS Employee Review

      2.0
      24 May 2026
      Customer service technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Most of the coworkers and middle managers are decent people.

      Cons

      The metrics the company uses to measure productivity is inherently flawed. It's supposed to reward you for the amount of time that is expected a task to take but that is not consistent for a large amount of the possible tickets. Also, majority of the department works from 8:30-5 but if you're unlucky enough to be asked to work from 9-5:30 you will always be at a disadvantage compared to everyone else.

      avatar
      Opus IVS Response
      3w
      Thank you for sharing your feedback and for recognizing the support of your colleagues and managers. We appreciate your perspective regarding productivity metrics, scheduling considerations, and incentive programs. As we continue to evolve our processes, employee feedback plays an important role in helping us evaluate how we measure performance and support our teams. Thank you for taking the time to share your experience and suggestions for improvement.

      Explore other reviews about Opus IVS

      5.0
      21 Oct 2025
      Firmware engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Field failure rates really good on new products thanks to quality developers, automated test rigs, and tight QA gates.

      Cons

      Some tech debt from the Autologic/DrewTech days still pops up in older codebases.

      avatar
      Opus IVS Response
      3w
      Thank you for sharing your experience and for your many years with Opus IVS. We're pleased to hear your recognition of our engineering team's commitment to quality, testing, and delivering reliable products for our customers. We also appreciate your feedback regarding legacy codebases and technical debt, and we continue to invest in modernization efforts as we evolve our products and platforms. Thank you for your contributions and dedication to our success.
      3.0
      10 Apr 2026
      Product support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      My direct management was always great and stood up for us

      Cons

      HR and company policies Ability to grow

      avatar
      Opus IVS Response
      3w
      Thank you for sharing your experience and for recognizing the support and leadership of your direct management team. We appreciate your feedback. Employee input helps us identify areas where we can continue to improve and better support our teams. Thank you for your contributions during your time with Opus IVS, and we wish you continued success in your career.
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