Housecalls-Used to Be Great - Nurse Practitioner Optum Employee Review

1.0
4 May 2023
Recommend
CEO approval
Business outlook

Pros

getting to making your own schedule meeting new people everyday

Cons

No room for professional growth, prepared to be stuck in your current role. The company's PRIMARY focus is money so they continuously added additional tasks (ie. labs etc.) with little to no compensation for the additional work. Visits became much longer due to the add-ons so the home/work balance that once made the job so attractive no longer exists. They've been saying for YEARS to decrease # of member visits. But this of course, means a pay cut for them. Constant implementation of new developments and pilots/programs that quickly get cancelled so even if you are an adaptable employee, the changes are non-stop and overwhelming

Explore other reviews about Optum

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great management, work life balance, atmosphere

Cons

no cons, very satisfied with my employment.

3.0
4 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some very talented people give so much of themselves to the company, the clients and their co-workers. I work with (and have worked with) some excellent, smart, supportive people.

Cons

Too many layoffs. Upper management is clueless about how the day to day work gets done, what it takes to make certain changes to processes, and how to treat employees. Some are great. Mostly, they just look at numbers. So many of us have been doing our jobs long enough to know what is needed for certain requests. But we don't get a voice. We just have to do it and suck it up. They are firing ('reduction in force') all of the seasoned staff and let the rest deal with the fall-out. So many teams are losing good people but those people are training their off-shore replacements before they are told about being cut. So how is that a reduction in force? It's just a reduction in payroll numbers. Everyone is on edge just waiting for the next axe to fall. And we have to try and learn or teach another role with less experienced people and more work. It's crazy. On milestone anniversaries, they send an email recognition but once the milestone gets to over 15 years, you are a target. Pay and benefits are fine by me. Raises are practically non-existent, even after layoffs and asking employees to take on more responsibility. that's messed up. They talk about work/life balance but that doesn't trickle down to the actual workers who are so stressed they fear for their jobs if they don't do the extra mile. Many of us are just hanging on instead of quitting so we can at least get some severance. Others are actively looking.

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