Optum Reviews

3.4

55% would recommend to a friend

(15,599 total reviews)

Patrick Conway

47% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,599 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
3.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility with hybrid role, nice camaraderie between colleagues, acceptable work loads and responsive day to day supervisors. Some good company perks.

Cons

Very hard to understand the structure of the company and how your work fits in, shifting goals and expectations, rigid work flows that don't always make work meaningful, upper management disconnected and can be uncaring. Unclear whether organization really prioritizes patient care.

Viewing 1 - 3 of 15,599 Reviews

Glassdoor has 17,074 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.