High expectations, poor work life balance - Nurse Practitioner Optum Employee Review

3.0
13 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Use of epic, good amt of PTO accrual

Cons

Recent layoffs increasing burden on lose of us who are left, expectation to see 21 patients, unattainable bonus structure for advanced practice clinicians, having to frequently chart at home due to patient load and overfill inbox. There has been a lot of bad press in regard to fraud, this makes being employed here uncomfortable at times.

Explore other reviews about Optum

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is good

Cons

Compensation is below industry average for tech

1.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Difficult to say many positives, as most of the current field staff has either resigned or currently interviewing for other positions.

Cons

Office management, upper management within the company leave staff with unfulfilled promises, ineffective communication, lack of response to questions and concerns that staff members ask on a weekly basis. This office has such high turnover with obvious lack of concern by any of the higher ups within LHC group, Optum, Amedisys. These 3 companies are merging or UHC is purchasing- upper management is unable or unwilling to share exact plans which has been adding to overall anxiety, uncertainty within this office. As staff we continue to be told ‘just hang tight, things will get better’.

See reviews by: Helpful|Rating|Date|All