Out-of-touch corporate bureaucracy that doesn't value its employees - Anonymous employee OpenText Employee Review

1.0
6 Feb 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They at least didn't directly cut my pay post-acquisition Week-long holiday for some roles between Christmas and New Year's All other pros come from the company before it was acquired (and those are being steadily eroded)

Cons

I, like the vast majority of OpenText employees, joined the company as part of one of its endless acquisitions. They assured us during the process that things would go smoothly, that there wouldn't be lay offs and things would be business as usual. They've done this many times, so they know what they're doing, they said. Within 6 months, we had the first round of layoffs. A few months later, all of our in-house IT staff was laid off without warning, crippling our support systems and causing sweeping outages. It is unclear whether the lies and blunders were due to malice, incompetence, or simple greed. We saw our benefits cut, receiving worse health insurance especially for families (forcing many of the employees who survived to leave). Our 401k matching was cut to a pitiful percentage, and even arrived late due to payroll errors. Pay raises were delayed to the following calendar year in order to implement a new performance review system, complete with goal management and time tracking. In some cases, people were delayed upwards of 6 months, only to get a pitiful ~1% increase that didn't even keep pace with inflation. All this while the company continues to acquire more and more companies, and touting it's highest profit ever during quarterly buzzword-bingo all hands meetings where the CEO bloviates about the latest buzzwords or pet concepts of his. If OpenText doesn't cut your job, they will cut your benefits until you leave. Our health insurance is worse (to the point they had to offer a stipend to cover the increased cost to prevent a mass exodus). Our vacations and holidays are less flexible. Our raises and bonuses are nearly nonexistent. This is an international technology company with offices worldwide that DOES NOT ALLOW TELECOMMUTING as a matter of policy, even when your team is in a different state or country. There is no meaningful direction from leadership beyond vague concepts whose reasoning you'll never get to know. Orders come from on high without consideration for those below, and if you question them you get quoted snippets of "policy" (if you get a response at all). There is no obvious path to career growth, short of waiting for someone above you to get fed up and leave. OpenText's modus operandi is to acquire companies, trim all the fat (and then some), and skate by on lingering revenue streams. For a company with such a wide range of products under its umbrella, you'd expect some collaboration and innovation. There isn't. It's a grim testament to capitalism that a company like this not only stays afloat, but excels. You are not safe from the axe. There is no meaningful future here. Get out now. Please don't make my mistake.

Explore other reviews about OpenText

5.0
5 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly management, no hierarchy management , support for employees during sick

Cons

Kind of Still old rules for management

1.0
26 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get a paycheck. Some of the people are nice but don’t trust anyone.

Cons

Exec leadership is awful. Always putting out the positive party line but it is all lies. Products are so far behind competitors. No investment in product or marketing. Senior executive leadership team shuffles around their “good old boy” comrades to new roles instead of retiring them or holding them accountable. The internal politics with everyone back stabbing each other to manage up and keep their jobs. Leadership is just doing what the board chair tells them to do. It is all about self promotion vs doing the job. They like to blame the previous CEO but he has been gone a year and it has only gotten worse. OpenText likes to brand itself as top company to work for , I say STAY AWAY!

See reviews by: Helpful|Rating|Date|All