Talented colleagues but stretched resources and long hours - Anonymous employee OpenExchange Employee Review

Flexible schedule, great team, no tech background needed

Would like to have more working hours

Open communication — Leadership is approachable and values transparency Client impact — Chance to work on meaningful projects that directly benefit customers. Supportive team culture — Colleagues are collaborative, helpful, and genuinely invested in each other’s success.

Evolving processes — Some workflows and systems are still being refined, which can lead to ambiguity or rework at times. Documentation gaps —There is no Formal documentation of process or flows Resource constraints — Smaller teams mean wearing many hats, which is great for growth but can feel stretched during peaks.