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      OVO

      Engaged employer

      OVO reviews

      Awful management - Customer Service Agent OVO Employee Review

      1.0
      3 Jan 2024
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      The money and benefits are good

      Cons

      Micro-management, not interested in actually helping you when you get stuck which you will because the 7week training only covers 10% of the work you do and if you're off ill regardless of proof/hospital letters, you'll get sacked cos they'll find a reason to sack even the most loyal employees!!

      avatar
      OVO Response
      2y
      Thank you for taking the time to leave a review and we're sorry to hear about your experience. We aim to offer thorough and engaging training for all of our people at OVO – as well as additional learning via OVO Learn, our e-learning platform. We're always looking for ways to improve our ways of working, so we'd like to invite you to reach out to hrhelpdesk@ovoenergy.com with your feedback.

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      5.0
      12 Nov 2025
      Anonymous intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice environment and amazing people

      Cons

      None comes to mind, honestly

      2.0
      4 Aug 2025
      Zero carbon living advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      good benefits - health care, tech loans, etc.

      Cons

      micro managing, everyone cries and the managers act as if it's not a big deal

      8
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