New Beginnings of My Recent Job in a Global Company - Customer Service Specialist OKG Employee Review

5.0
27 Jun 2025
Recommend
CEO approval
Business outlook

Pros

I started my journey as Customer Service Specialist in OKG Malaysia and from day one, I already feel welcomed and supported both by the management and new team members. Of course, I feel excited when I receive all the working equipment as well as the company merchandise as welcome gift. I did not feel left out starting from my training week until my buddy program week. Everyone shared the same positive vibes and the best part, they are approachable. I truly admire how the company expectations and missions as they are clear. I can see some of the people development in this company and it already made me excited. The company’s direction and its 'We Before Me' principle genuinely inspire and drive me.

Cons

Some internal working tools might not be helpful as still in early stage. And during buddy program, it is not quite clear on how we should proceed. Sometimes, cross-team communication can be slow.

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OKG Response
11mo
Hello there, we are very encouraged to hear of your positive experience thus far and sincerely thank you for taking the time to leave a review!

Explore other reviews about OKG

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great People, Hard Working Exchange that Expands the Globe, Good Pay.

Cons

Constant Change sometimes hard to keep up. At times long hours.

1.0
17 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Complimentary food and drinks in the office - Some co-workers are working hard and friendly - Hybrid work that can work 2 days from home

Cons

- The company experienced hiring followed by layoffs, which raised concerns about workforce planning. - No severance package, career transition assistance, or visa support was provided following the layoff, which negatively impacted the perception of the company's employee culture. - There was a tendency to assign blame rather than focus on collaborative problem-solving.

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