If you are a minority, this is NOT the place for you - Customer Service Representative Nuts.com Employee Review

1.0
4 Nov 2017
Recommend
CEO approval
Business outlook

Pros

Great potential to be a great company

Cons

I worked for Nuts.com for 3 years before I was let go for unknown reasons. When I asked why I was being let go, I was told that In the state of NJ there is no needed explanation for departure. Not to mention, I expressed to the company about 3 months ago that I felt as though I was mistreated and even told them that I felt discriminated against. I wrote a formal email and I also read the email aloud to my manager at the time, so that the emotion was felt. I even started to cry as I read the email aloud. My manager at the time was taken aback and told me that he needed a few days to digest what I said. You would think that someone would get back to me IMMEDIATELY, being as though if an employee feels discriminated against this should be taken extremely serious, whether it can be proven or not. I felt this way for many many reasons. Weeks later I sat down with "HR", and they told me that it could not be proven that I was discrimated against. (Not that they really cared whether it was true or not) Here's why I felt discriminated against: I worked for this company at a time when they were still growing. I watched 5 new people come in within those 3 yrs, with no Credentials or customer service experience (all of them white) and were offered new positions within months of working there. Before writing this formal email of my feelings, I even asked what requirements needed to be met to be offered elevation at Nuts.com. When I asked what they did that I didn't, this is what Andrew told me ( and I quote) 1. Initiative 2. Initiative 3. Initiative It took him weeks to get back to me and all he said to me was Initiative? No, layout or printed list of what I could actually do to grow. Not to mention that the 3 original people who started at the bottom with this company were all black, yet we were the only ones to feel left behind and mistreated. I have all of this information documented since the very first day I started to feel this way, with exact times, dates and the conversations I've had with each person I spoke with. I hate to do this because I truly believe in the company. However, they had no regards to me and totally dismissed my mistreatment here, so why exactly should I try to uphold their reputation? MORAL OF THE STORY; I AM ELATED THAT THEY LET ME GO. TO LIVE IN WORLD WHERE YOUR EXISTENCE DOES NOT MATTER AND TO HAVE TO GO WORK FOR A COMPANY WHO ALSO DOES NOT CARE ABOUT YOUR EXPERIENCE, WAS NO PLACE FOR ME! IF YOU ARE OF COLOR, DO NOT EXPECT TO GROW HERE. AS YOU WILL HAVE TO GO THE EXTRA MILE TO EVEN BE RECOGNIZED, LET ALONE GETTING A RAISE OR PROMOTION. AS YOUR PEERS WONT HAVE TO DO

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Nuts.com Response
8y
We're very concerned that you left with this impression. That's not who we are and that's not the company we're building. As a company, we do not condone any form of discrimination. It's completely against the people-first culture that we’re building. A diversity of perspectives and backgrounds is incredibly important to us. We're sorry that this wasn't a great opportunity for you and hope that you find a better fit in your next role. If there's anything we can do to help, you can always reach us at people@nuts.com.

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5.0
15 Oct 2025
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Pros

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Cons

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1.0
18 Mar 2026
Recommend
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Pros

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Cons

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