Pros
Some staff were genuinely friendly.
Cons
- You’re expected to be a cookie-cutter employee with no voice. If you ask questions, show initiative, or express concerns, you risk “rubbing management the wrong way”.
- Dave Prior, the regional, handles feedback and staff communication extremely poorly. Concerns he claimed were “ongoing” were never communicated once during my time there.
- Termination was handled in a way that felt abrupt, avoidable, and unprofessional. I was taken outside at the end of my shift, sat on the side of a curb with no warning and no option for a support person.
- Zero real coaching or development despite being told the role would be supportive and growth-focused.
- Expectations are unclear, constantly shifting, and never explained directly to staff.
- Leadership culture relies on assumptions instead of communication, and it creates a tense environment where staff feel scared to speak up.
- What you’re promised in the interview does not match the reality once you start.