Employee's on the bottom of the Food Chain - Sales Associate Nordstrom Employee Review

2.0
9 Aug 2009
Recommend
CEO approval
Business outlook

Pros

Cool/Hip to dress Good money (depending how good of a seller are you) Bistro Nice break room Air Conditioning Celebrities

Cons

Horrofic Managing "Grab by the neck" Selling Working on Commission Used Returns *No return policy* (Come's off your Commission) Co-Worker's jealousy and envy when having a Customer Co-Worker's stealing Customers Personal Trade Rude snobby customers (although that exist's everywhere) If you are working at "The Rail", You have to average atleast $1,300.00 in Sales or 50% above the department average or you are gone like the wind. Every customer who walks in your department KNOWS your job and will feel bad for you eventually. They'll be nice and buy something and return it back. (Comes off your Commisssion). You get a 45 day period review. Basically since your managers are using you to keep their own problems secure they'll toss you in a heartbeat. No one i've ever met actually survived Nordstrom more than 4 months. Things get ugly in this place people. Just giving you a fair warning. Because we are in the "bottom" of the Food Chain.

Explore other reviews about Nordstrom

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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